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one thing i respect about dan is that he doesn't shy away from the sludge that is user feedback and is a really good listener
does a good job of engaging with folks and taking their concerns seriously, while at the same time being transparent about his perspective and humble enough to seem genuinely curious and open to criticism
crucially tho from what i've seen he doesn't just dig his heels in nor completely acquiesce to another's opinion, but straddles the happy medium. i've seen this with devs/peers as well as users.
srry for parasocial glazing on the skyline it's just neat to note some character virtue when you see it